Refund Policy

You may request a refund under the following conditions:

• Defective or damaged items
• Wrong item received
• Item not delivered within 30 days

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📩 How to Request a Refund

Please contact us within 7 days of receiving your item.
Photos or videos may be required to help us verify the issue.

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❗ Important Notes

• We do not accept returns or refunds for change of mind.
• Shipping fees are non-refundable.
• Returned items (if requested) must be unused and in original packaging.

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💬 Need Help?

We’re here to assist you.
Contact us at: flowloom.business@gmail.com